Callback Management for Talkdesk

Make the right call, at the right time.

Reduce abandonment

Improve customer experience

Shorten handling time

Cut costs

Reduce volume spikes

Increase conversion

Intelligent Scheduling...

… for increased efficacy. Reconnect with your clients at the right time. Leverage Talkdesk’s caller info and our algorithms, to efficiently schedule callbacks without leaving the platform.

Queue Management…

… for increased efficiency. Organize and streamline your callback flow based on caller requests and resource availability.

Better timing. Better conversations.






Per seat/month

Intelligent Scheduling

Queue Management



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